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English language proficiency, perception and competence among the academic staff of public universities in Kosovo

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  1. Sejdi Sejdiu ,  
  2. Rezarta Ramadani ,  
  3. Aferdita Ninaj
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Abstract

Background

English language proficiency is increasingly vital for higher education institutions due to globalization and the internationalization of academic programs. In Kosovo, public universities are experiencing similar pressures to adopt English as a medium of communication and instruction.

Methods

This study investigates how academic staff perceive their English language proficiency and its influence on their academic responsibilities and institutional roles. A mixed-method case study was conducted involving 336 academic staff members from all public universities in Kosovo. Data were collected through an online questionnaire distributed via email between October and December 2024. The survey included both closed- and open-ended questions assessing self-perceived language proficiency, usage in professional contexts, and attitudes toward English in higher education.

Results

Revealed that most lecturers rated their English proficiency as “good” or “very good,” and a majority acknowledged the importance of English for academic work, publication, and international collaboration. While English was not a formal job requirement for many, respondents agreed it facilitated research, access to academic resources, and professional networking. Key challenges included lack of formal training and limited institutional support. Open-ended responses emphasized the role of English in improving academic quality, access to international literature, and communication with foreign colleagues. English language proficiency plays a crucial role in the academic and professional development of university staff in Kosovo. Despite institutional gaps in formal language policies, the increasing demand for English in research, teaching, and international engagement signals the need for strategic support in language development.

Conclusion

In this study highlights the urgency of aligning institutional goals with language competence to ensure quality and competitiveness in the global academic arena.

Plain Language Summary

This study examines the academic, linguistic, and personal development of English Language students from the University “Ukshin Hoti” in Prizren who participated in study abroad programs. A mixed-method approach, including questionnaires and interviews, was used to analyze the experiences of 30 participants who studied in countries such as Germany, England, Turkey, and the USA. The findings reveal that studying abroad significantly enhances language proficiency, with 80% reporting improved oral fluency, 76.7% better pronunciation, and 70% expanded vocabulary.

Students identified cultural differences as both challenges and opportunities for growth, particularly in socialization and classroom communication styles. Personal motivations included gaining independence and engaging with new communities, while academic goals focused on achieving bilingual competence and improving employability. Most participants credited their study abroad experience with fostering critical thinking, time management, and intercultural communication skills.

The study concludes that immersion in a target language environment is transformative, providing students with lifelong benefits in language acquisition, career prospects, and global awareness. However, it also highlights the need for careful preparation to address cultural adaptation challenges and maximize the benefits of studying abroad.

Corresponding author
Sejdi Sejdiu
0000-0003-0136-7843
Grant information

This project has received funding from the European Union’s Framework Programme for Research & Innovation as part of the COST Action CA21114 – CLIL Network for Languages in Education: Towards bi- and multilingual disciplinary literacies (CLILNetLE)], as supported by the COST Association (European Cooperation in Science and Technology).

The funders had no role in study design, data collection and analysis, decision to publish, or preparation of the manuscript.

Copyright
© 2025 Sejdi Sejdiu (Corresponding Author, Co-Author); Rezarta Ramadani (Co-Author); Aferdita Ninaj (Co-Author) Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

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Authors & roles

Sejdi Sejdiu

Department of English Language and Literature, University "Ukshin Hoti" Prizren, Prizren, Kosovo, 2000, Kosovo (Serbia and Montenegro)

Roles
Corresponding Author, Co-Author, Conceptualization, Data Curation, Formal Analysis, Methodology, Writing – Original Draft Preparation, Writing – Review & Editing
0000-0003-0136-7843

Rezarta Ramadani

Department of English Language and Literature, University "Ukshin Hoti" Prizren, Prizren, Kosovo, 2000, Kosovo (Serbia and Montenegro)

Roles
Co-Author, Data Curation, Formal Analysis, Methodology, Software, Writing – Original Draft Preparation, Writing – Review & Editing
0000-0002-7283-6638

Aferdita Ninaj

Department of English Language and Literature, University "Ukshin Hoti" Prizren, Prizren, Kosovo, 2000, Kosovo (Serbia and Montenegro)

Roles
Co-Author, Conceptualization, Investigation, Writing – Original Draft Preparation

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