This literature review was conducted to synthesise peer-reviewed and grey literature examining public and stakeholder perceptions of hydrogen and fuel cell technologies within the European Union. It aimed to identify recurring patterns, knowledge gaps, and contextual drivers of acceptance, with a view to informing public engagement strategies and supporting the EU’s hydrogen deployment and climate transition objectives. The review focused on survey-based studies offering analytical insights into awareness, acceptance, and the socio-cultural factors influencing support for hydrogen technologies across the EU27.
Summaries of relevant research studies
Source 1. Unknowing but supportive? Predispositions, knowledge, and support for hydrogen technology in the Netherlands (2010). The study investigates the Dutch public's knowledge of and support for hydrogen technology, revealing a generally low level of hydrogen knowledge yet high support for its implementation. This paradox prompts exploration into the role of cultural predispositions—such as environmental concern and trust in technology—in shaping public opinion towards hydrogen technology. Drawing on a representative survey conducted in 2008 (N = 2121), the research uncovers that while factual knowledge about hydrogen positively influences support, cultural predispositions hold more sway in determining public acceptance. Specifically, individuals with high trust in technology and environmental concerns exhibit stronger support for hydrogen technology. Furthermore, the study finds that the impact of cultural predispositions on hydrogen technology support intensifies with an increase in relevant knowledge, highlighting the nuanced interplay between information, predispositions, and public support.
Source 2. The role of attitudes in technology acceptance management: reflections on the case of hydrogen fuel cells in Europe (2018). The study explores the impact of public attitudes on the acceptance of hydrogen fuel cell technologies across seven European countries (Belgium, France, Germany, Norway, Slovenia, Spain and the United Kingdom). The survey results (N = +/- 1000 per country) highlight a general positivity towards hydrogen technologies but underline the low strength and stability of these attitudes due to limited public knowledge and awareness. The research suggests that at the early stages of technology diffusion, public attitudes are not yet strong enough to significantly influence reactions to communication campaigns to increase social acceptance or merely inform the public about hydrogen fuel cells.
Source 3. Dynamic effects on the acceptance of hydrogen technologies—an international comparison (2008). The study, conducted across eight cities (Amsterdam, Barcelona, Berlin, Hamburg, London, Luxembourg, Madrid and Reykjavik) with 3352 respondents, explores public acceptance of hydrogen technologies. It reveals 68% of respondents are supportive, while 31% show volatile attitudes. Interestingly, 77% preferred hydrogen buses over conventional ones under identical conditions, yet 21% remained indifferent. This discrepancy highlights that acceptance can shift based on new information or incidents. The research suggests that significant events could either boost support to 97% or increase opposition to 32%, emphasising the need for ongoing public engagement to stabilise and enhance acceptance of hydrogen technologies. Overall, the research shows that people who are neutral about hydrogen technologies and seek more information are easier to educate and persuade than those who are already opposed. Indifference and a desire for more knowledge create an opportunity for effective communication, whereas opposition requires overcoming preconceived negative attitudes.
Source 4. Are French people ready to accept hydrogen underground storage? An answer through the distance from object model (2023). The article explores the social acceptability of underground hydrogen storage in France. It focuses on how public perceptions are influenced by knowledge, experience, and personal involvement. A survey of 157 French respondents highlights generally positive attitudes toward hydrogen storage and believes it could protect the environment, considering environmental and fossil fuel issues important. Those with higher knowledge of hydrogen saw it as more beneficial for the environment, while those with lower knowledge perceived greater problems with fossil fuels. Key findings suggest that increasing knowledge about hydrogen's environmental impact and emphasising the importance of environmental issues can enhance public acceptance of hydrogen storage.
Source 5. Hydrogen in future energy systems: Social acceptance of the technology and its large-scale infrastructure (2021). This study, part of the ELEGANCY project, examines the social acceptance of hydrogen technology and its infrastructure in Germany. Survey data from 1,438 Germans reveal a generally positive view of hydrogen (65%), but acceptance drops when infrastructure, such as pipelines, is proposed locally. Younger respondents show more tendencies for Not-In-My-Back-Yard (NIMBY) than older respondents. Trust in stakeholders, particularly political and scientific entities, boosts acceptance levels, while low trust, especially in environmental NGOs, correlates with NIMBY attitudes.
Source 6. Let's go green with hydrogen! The general public's perspective (2012). This study examines German public acceptance of hydrogen technology in the mobility sector, revealing that nearly 80% of Germans support the introduction of hydrogen vehicles. This positive outlook is contingent on hydrogen being produced in an environmentally friendly manner. The study, part of the HyTrust project (NOW GmbH, n.d.) and funded by the German Federal Ministry of Transport, employed interviews (N = 30), focus groups (N = 3), and a representative survey (N = 1011) to gauge public opinion. Despite high awareness and favourable attitudes towards hydrogen-powered cars, the public lacks detailed knowledge about hydrogen and fuel cell technology. The study indicates safety concerns are minimal, emphasizing the importance of renewable energy in hydrogen production for public support.
Source 7. Knowing hydrogen and loving it too? Information provision, cultural predispositions, and support for hydrogen technology among the Dutch (2012). The study investigates how information and cultural predispositions in the Netherlands shape public perceptions of hydrogen technology. The study explores the framing effects on public support by using 1,012 respondents provided with varying information about hydrogen technology. Findings suggest that for individuals with high trust in science and technology, positive information enhances support for hydrogen technology, whereas negative information diminishes it. Conversely, for those with low trust in science and technology, providing positive or negative information does not significantly influence their evaluation of hydrogen technology. This reveals a nuanced interaction between information provision and pre-existing cultural predispositions towards science and technology. This suggests that "providing positive information fails to evoke a more favourable evaluation" among those inherently sceptical of science and technology.
Source 8. Public acceptance of Hydrogen in the Netherlands: Two surveys that demystify public views on a hydrogen economy (2006). The journal article examines the Dutch public's (n=612) acceptance of hydrogen technology through two surveys. The findings indicate a generally positive attitude towards hydrogen, albeit with significant variability based on the type of information presented to participants. Specifically, the study finds that 87% of respondents showed a favourable attitude towards using hydrogen combined with natural gas for home heating when exposed to positively skewed information about hydrogen. However, acceptance rates differed when participants were provided with negative or neutral information, demonstrating the impact of media framing on public perception. The surveys also addressed the public's willingness to accept trade-offs while transitioning to a hydrogen economy. For example, while a significant majority (87%) would support the use of hydrogen if it produced 10% less carbon dioxide than natural gas and maintained the same level of service, this support dropped to 67% if a 100-euro switch cost was involved, and to less than a third if safety was perceived to be slightly compromised.
Source 9. A survey of Finnish energy engineering students' knowledge and perception of hydrogen technology (2018). The study, involving 93 students from Aalto University, assessed changes in their understanding and attitudes before and after a specific learning assignment focused on hydrogen technology. Key findings include significant improvements in students' knowledge, particularly regarding hydrogen safety, with an average increase of 1.74 points on a 6-point scale post-assignment. Additionally, students' willingness to adopt home hydrogen systems showed notable growth, highlighted by an increase from 2.78 to 4.06 on the same scale. This shift suggests a robust positive response to the educational content provided.
Source 10. Assessing the social acceptance of hydrogen for transportation in Spain (2016). The study surveyed 1005 Spanish residents to evaluate public perception and acceptance of hydrogen as a potential energy carrier in the transportation sector. The respondents demonstrated a high level of awareness (>70%) about hydrogen and a favourable opinion on its implementation, with nearly 80% supporting hydrogen technologies in public transport and 75% endorsing its environmental benefits. The survey revealed strong public backing for establishing local hydrogen refuelling stations, although there was a preference for these to be located away from residential areas. The findings suggest that, while there is substantial support for hydrogen technologies, considerable work remains to address economic and infrastructural challenges to facilitate broader adoption.
Source 11. Forecasting the passenger car demand split from public perceptions of electric, hybrid, and hydrogen-fuelled cars in Greece (2022). The study aims to explore the feasibility of mechanic learning techniques to forecast the demand for passenger cars with motor units other than internal combustion engines (ICE). The authors used a multilayer perceptron and an adaptive neural fuzzy inference system (machine learning techniques) to forecast the demand split from public perceptions, captured through an online survey. The survey data was collected in March 2022 (n=453) to measure respondents’ intent to buy a passenger car, including hydrogen electric vehicles. Researchers found less than 5% of respondents intended to buy a new or used hydrogen electric vehicle.
Source 12. Is the public willing to pay for hydrogen buses? A comparative study of preferences in four cities (2007). Using the contingent valuation method, the study evaluates the public's willingness to pay for hydrogen fuel cell buses across Berlin, London, Luxembourg, and Perth. This survey research took place between July 2003 and February 2004 and forms part of the AcceptH2 project and investigates public acceptance and preferences for this environmentally friendly transportation technology (n=1358 total; n=344 in Berlin; n=300 in Luxembourg). Findings show that the public in all surveyed cities is positively willing to pay for the air pollution reductions associated with hydrogen buses, with an adjusted willingness to pay extra, ranging from €0.29 to €0.35 per single bus fare. The study reveals that this willingness spans different geographic locations, indicating a generally positive reception towards hydrogen buses, irrespective of the specific urban context.
Source 13. Social acceptance of green hydrogen in Germany: Building trust through responsible innovation (2023). The study delves into the public's perception and acceptance of green hydrogen technology in Germany. The research used a comprehensive mixed-method approach comprising semi-structured interviews (n=24), participatory workshops (n=51), and a representative survey (n=2054) to gauge social attitudes and derive generalisable conclusions about green hydrogen. The study unearthed a critical mix of limited knowledge yet considerable openness towards green hydrogen within the general population. It shows that acceptance hinges significantly on trust in scientific, governmental, and media institutions, which are key in upholding distributive justice. Additionally, the research identified methodologically sound participatory processes as catalysts for enhancing trust and acceptance, suggesting that positive experiences within these engagements are crucial for fostering social trust.
Source 14. The changing face of public support for hydrogen technology: Explaining declining support among the Dutch (2008–2013) (2014). Using data from two surveys conducted in 2008 (n=2121) and 2013 (n=1982), the study found that while initially high, public support for hydrogen technology significantly declined by 2013. The decline in support was quantified through a series of F-tests revealing decreases in agreement with several statements about hydrogen technology: support for investment dropped from 84.8% to 79.2%, belief in its application in public transportation fell from 86.4% to 77.1%, agreement that it is good for the environment declined from 78.9% to 73.4%, and urgency for its adoption decreased from 45.7% to 35.6%. The research attributes this decline primarily to a corresponding drop in trust in science and technology over the same period. This shift is viewed through the lens of modern societal trends, suggesting that increased awareness of the risks associated with science and technology among the educated may undermine support for technological advancements such as hydrogen technology.
Source 15. Willingness to pay and public acceptance for hydrogen buses: A case study of Perugia (2015). The study assessed public perception among local public transport users in Perugia, Italy, concerning air pollution reduction through hydrogen buses from the end of January to March 2013 (n=587). A significant portion of the survey sample expressed a willingness to pay a premium for hydrogen buses, highlighting the public's recognition of the environmental benefits these buses could offer. The findings indicate that 81% of respondents supported the trial of hydrogen buses, and 88% were willing to pay more for public transportation if it involved hydrogen technology. This reflects a public acceptance of hydrogen buses, predicated on the potential environmental benefits.
Source 16. A positive shift in the public acceptability of a low-carbon energy project after implementation: The case of a hydrogen fuel station (2019). The article investigates the changes in public acceptance of a hydrogen fuel station in Arnhem, Netherlands, before and after its implementation. The data collection (n=280) took place around the official opening of the hydrogen fuel station on December 3, 2010. The study reveals that residents living near the station showed a significant increase in acceptability post-implementation, contrary to those living farther away, who showed no significant change. This phenomenon is attributed to psychological mechanisms such as loss aversion and cognitive dissonance reduction.
Source 17. Hydrogen as Energy Source – Challenges for Regions in Latvia (Results of Public Opinion Survey) (2014). The research explores the public's perception and acceptance of hydrogen energy across different regions of Latvia. Conducted in the first half of 2013, the study involved a comprehensive survey targeting various demographic groups, with a total of 1299 respondents, comprising 51.7% females and 48.3% males. The findings indicate a significant lack of public awareness and information about hydrogen energy, with average ratings on various aspects of hydrogen technology knowledge and acceptance falling on the lower end of the scale. Key results reveal that while there is widespread support for hydrogen technology, with 70.1% of respondents showing favourability, the public's detailed understanding of hydrogen energy applications in the economy and transport sector is notably low.
Source 18. Hydrogen energy as a catalyst for sustainable development: A comparative analysis of policies, strategies, and implementation in Poland and Germany (2023). The study presents a comparative analysis by reviewing literature, policy frameworks, and stakeholder surveys, highlighting how hydrogen is integrated into Poland and Germany's energy strategy. The survey component of this research took place in 2021 and involved a sample size of 898 people from Poland and 924 from Germany. In Poland, the implementation of hydrogen technology is still evolving, with a strong emphasis on research and development aimed at integrating hydrogen with renewable energy sources. The Polish government's proactive stance includes ambitious goals to make Poland a leader in hydrogen energy in Europe by 2030. Conversely, Germany is already a global leader in hydrogen technology, backed by a well-established and comprehensive strategy promoting commercialising hydrogen technologies across various sectors. Despite these advancements, both countries face high production costs and infrastructural demands.
Source 19. Opportunities for hydrogen marketing – Public opinion analysis (2012). The article explores public receptiveness to hydrogen energy, focusing on the European market. The study surveyed 1200 participants across various demographics. The key findings include that 62% of respondents know hydrogen as an energy source, yet only 28% can clearly articulate its potential uses or benefits. Public support for hydrogen energy is moderate, with 48% expressing tentative support contingent on further information about environmental impacts and safety. The study highlights a gap in effective communication, as demonstrated by the fact that 72% of respondents were uncertain about hydrogen's safety, pointing to a need for targeted educational campaigns.
Source 20. People's attitude to energy from hydrogen—from the point of view of modern energy technologies and social responsibility (2020). The journal article provides a comprehensive analysis of public opinion on hydrogen energy, particularly focusing on its safety and environmental impacts. The study involved surveying (n=749) individuals in countries where hydrogen technology is underdeveloped and infrastructure is sparse (Poland (n=247), Czech Republic (n=223), and Slovakia (n=199). The data collection period spanned from October 2019 to February 2020. The survey results indicate a significant lack of knowledge and familiarity with hydrogen energy among the public. Notably, while there is a foundational understanding that hydrogen can be an eco-friendly energy source, 78% of respondents expressed concerns about its safety. This scepticism highlights a significant barrier to wider acceptance and adoption of hydrogen energy technologies.
Source 21. Prospects of hydrogen-based mobility in the private vehicle market. A social perspective in Denmark (2021). The article focuses on the social acceptance and market prospects of hydrogen-based mobility in Denmark. It reports a considerable awareness and interest in hydrogen vehicles, revealing that knowledge about hydrogen technology and environmental awareness significantly influence the public's willingness to adopt such vehicles. The survey (n=158) found that 20% of respondents are ready to consider hydrogen fuel cell electric vehicles (FCEVs) as a viable alternative to conventional cars, given the proper infrastructure and cost considerations. A pivotal finding is the public's sensitivity to the high initial costs and the lack of refuelling infrastructure, which are major barriers to adoption.
Source 22. Public perceptions of hydrogen as an energy vector and aid to decarbonisation in the Republic of Ireland (2021). This master’s degree dissertation examines how the public perceives hydrogen as an energy vector in the Republic of Ireland, outlining potential obstacles to its acceptance. The sample size for the quantitative survey component of this research was 115 respondents. Semi-structured qualitative interviews with eight participants followed this to gather more detailed data and insights into public perceptions. The survey found that public perceptions of hydrogen as an energy vector are not entirely hostile, with broad acceptance evident, although some opposition to a transition was observed. The two overarching themes of this study are safety and cost. Safety is viewed as a prerequisite to any transition, with the public trusting that hydrogen safety will be demonstrated before a transition and that a competent authority will act with safety in mind. The cost of transitioning to hydrogen as an energy vector is vital to its acceptance by the public. Increased costs to consumers can result in the widespread rejection of conversion as concerns regarding cost far outweigh the environmental benefits of hydrogen among the public.
Source 23. Risk assessment for hydrogen fuelling stations: Public perception versus reality (2023). The article addresses the discrepancy between public perceptions and the empirical risks associated with Hydrogen Fuelling Stations (HFSs) in Japan (n=1000), Spain (n=1000), and Norway (n=500). The study was conducted in December 2022 and explored perceptions of risk regarding the operations of HFSs—namely hydrogen production, transportation, storage, and dispensing. The findings reveal a notable gap in public understanding: participants often overestimate the risks associated with transportation and underestimate those related to production and storage. The empirical data from event tree analysis highlighted that incidents like ruptures or leaks at HFSs are less frequent than the public perceives. Despite the lower empirical risk, the perception of danger is significantly higher, particularly for transportation processes.
Source 24. Stakeholders' perceptions of hydrogen and reflections on energy transition governance (2024). The research on stakeholders' perceptions of hydrogen and reflections on energy transition governance was conducted under the European Union-funded 112CO2 Project. It involved semi-structured interviews and a questionnaire survey (n=73) with stakeholders across various countries, largely within Europe (Germany, South Africa, Austria, Bulgaria, Czech Republic, Croatia, Slovakia, Slovenia, Spain, Estonia, Greece, Hungary, India, Lithuania, Poland, Portugal, Qatar, Romania, Serbia). The interviews were conducted from January to June 2022, while the questionnaire survey took place between July and December 2022. The findings reveal a strong preference for renewable hydrogen over non-renewable sources. Specifically, all respondent groups shared this preference, highlighting a consensus on the sustainability priorities within the hydrogen production debate. Key findings from the questionnaire indicate that 76.7% of stakeholders believe hydrogen must be produced from exclusively renewable sources, even if this results in higher costs. Conversely, nearly half of the participants are against hydrogen production from non-renewable sources, even if mixed with renewable sources to reduce costs.
Source 25. Assessing the social acceptance of key technologies for the German energy transition (2022). The study evaluates public attitudes towards three energy technologies: stationary battery storage, biofuel production plants, and hydrogen refuelling stations (n=1247). Conducted as part of the German energy transition initiative, the survey reveals nuanced insights into general and local acceptance levels, trust in stakeholders, and financial support attitudes among the German public. General acceptance for hydrogen refuelling stations was comparatively high, reflecting broad support for this technology as part of Germany's energy transition. However, while still positive, local acceptance was slightly lower than general acceptance, demonstrating the common "general-local gap" where public support wanes when installation near residential areas is proposed.
Source 26. Toward low-carbon European Union society: Young Poles' perception of climate neutrality (2021). The journal article explores young Polish students' perspectives on energy and environmental awareness, specifically emphasising hydrogen as a renewable energy source. The survey was conducted (n=1106) from January to May 2021. The findings reveal a significant interest among the youth in embracing hydrogen technologies. Specifically, the study finds that hydrogen is regarded as a promising energy carrier due to its high energy content and versatility in applications ranging from power generation to transportation. The article suggests the critical role of hydrogen in achieving the European Union's climate neutrality goals, reflecting a strong alignment between technological potential and policy aspirations.
Source 27. Public acceptance of biofuels in the transport sector in Finland (2017). The research on public acceptance of biofuels in the transport sector in Finland was conducted in the capital region, specifically in Helsinki, Espoo, and Vantaa (n=90). Data collection took place from April to June 2016. It highlights that despite a significant governmental push towards biofuels, public knowledge and acceptance are crucial for broader adoption. The study's findings indicate that 63% of car owners prefer ideal future fuel to be non-biofuel based: 60% favour electricity, 20% hydrogen, and another 20% prefer hybrid solutions.
Source 28. Public acceptance of emerging energy technologies in context of the German energy transition (2020). The study (n=1247) investigates public acceptance of hydrogen fuel stations, among other technologies. It leverages a socio-psychological factor model to explore how trust in industry and municipalities, perceived problems of the current energy system, and environmental self-identity impact acceptance generally and when these technologies are implemented locally. Specifically, hydrogen fuel stations (HFS) were one of the technologies studied for their potential to replace fossil fuels. The findings indicate varying degrees of acceptance influenced by several factors, including trust and perceived risks and benefits. The study reveals that the general acceptance of hydrogen fuel stations hinges significantly on perceived environmental benefits and trust in the industrial stakeholders pushing their development, notably the automotive industry. Additionally, the presence of hydrogen fuel stations in local settings tends to be more acceptable when there is significant trust in local municipalities.
Source 29. Accept H2: public perception of hydrogen buses in five countries (2004). The international study focuses on understanding public perception and acceptance of hydrogen buses within public transport. Conducted across London (UK) (n=414), Luxembourg (n=300), Berlin (Germany) (n=344), Perth (Australia) (n=300), and Oakland (USA) (n = 302) between 2003 and 2005, this study involved both pre- and post-intervention surveys around hydrogen bus projects to gauge changes in public perception. In Luxembourg, the acceptance of hydrogen buses is notably high. The study found that over 50% of respondents in Luxembourg indicated a willingness to pay an extra fee between 0.01 and 0.30 Euros per bus fare to support the implementation of hydrogen buses. Luxembourg's data showed that there is virtually no opposition to the introduction of hydrogen fuel technologies, with a strong curiosity about hydrogen-powered buses observed among the respondents.
Source 30. Hydrogen acceptance in the transition phase (HYACINTH): Deliverable 5.2 - General findings on public acceptance. The HYACINTH project's deliverable D5.2 analyses public acceptance and awareness regarding hydrogen fuel cell (FCH) applications across seven European countries (Belgium, France, Germany, Norway, Slovenia, Spain, and the United Kingdom). The multi-country survey collected responses from nationally representative samples of approximately 1000 adults from each country during April and May 2016. The survey results reveal that approximately 60% of respondents support FCH applications, while 30% remain neutral, and nearly 10% oppose them. Support is higher in Slovenia, Spain, and Germany, with lower levels observed in the UK, France, and Belgium.