Monitoring effectiveness in sustainability demonstrations: a reproducible framework integrating stakeholder engagement and continuous feedback

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  1. Ilias Karachalios ,  
  2. Nikolaos D. Tantaroudas ,  
  3. Christos Makropoulos
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Abstract

Background

Real-world sustainability demonstrations usually need to balance two competing requirements: local adaptation to specific contexts and comparability across pilots, countries, and stakeholder groups.

Methods

This Method Article presents the monitoring framework developed in the CHOICE project to address that challenge across five heterogeneous pilot demonstrations in Austria, Spain, Greece, Colombia, and South Africa. The article documents the overall monitoring architecture, the operational definition of effectiveness, and the logic used to compare diverse interventions without requiring identical indicators in all settings. The framework combines five evaluation dimensions - reliability, user acceptance, user-friendliness, transferability, and behavioural conversion - with a mixed-methods evidence pipeline integrating digital analytics, stakeholder questionnaires, qualitative inquiry, Participatory Labs, and structured internal reporting. A conversion-types pathway is used to trace progression from awareness and interest to engagement, action, and continuation. Stakeholder engagement and feedback are treated as methodological inputs that support iterative adaptation during implementation rather than as separate project activities. The framework also incorporates risk management, privacy safeguards, and the use of A/B testing where feasible.

Results

This article does not report pilot outcomes.

Conclusions

The article provides a reproducible methodological blueprint to guide data collection, interpretation, iterative refinement, and future cross-pilot analysis in complex sustainability demonstrations.

Corresponding author
Ilias Karachalios
Grant information

This work was developed in the context of the CHOICE project, funded by the European Union under Horizon Europe Grant Agreement No. 101081617. The funders had no role in the design of the article, interpretation of the framework, decision to publish, or preparation of the manuscript.

The funders had no role in study design, data collection and analysis, decision to publish, or preparation of the manuscript.

Copyright
© 2026 Ilias Karachalios (Corresponding Author, Co-Author); Nikolaos D. Tantaroudas (Co-Author); Christos Makropoulos (Co-Author) Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

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Authors & roles

Ilias Karachalios

Department of Water resources and environmental engineering, School of Civil Engineering, National Technical University of Athens, Zografou, Attica, GR 157 80, Greece

Roles
Corresponding Author, Co-Author, Conceptualization, Data Curation, Formal Analysis, Visualization, Writing – Original Draft Preparation, Writing – Review & Editing

Nikolaos D. Tantaroudas

Institute of Communication and Computer Systems, Athens, Zografou, GR 157 73, Greece

Roles
Co-Author, Data Curation, Formal Analysis, Methodology, Project Administration, Writing – Original Draft Preparation, Writing – Review & Editing

Christos Makropoulos

Department of Water resources and environmental engineering, School of Civil Engineering, National Technical University of Athens, Zografou, Attica, GR 157 80, Greece

Roles
Co-Author, Methodology, Supervision, Writing – Review & Editing

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